A tour of every menu can make a resource hub harder to remember. Start with a task employees frequently need to complete and show the shortest reliable route.
Commission a task-led introduction rather than a comprehensive screen tour.
Choose a task that demonstrates trust in the resource
A resource-hub introduction should show more than navigation. Pick a task where the employee must identify the current authoritative item, such as locating an approved template or checking a procedure’s status. This reveals why the hub matters rather than simply where its menus are.
Test the route from the intended user account. An administrator may see draft folders, additional search results or editing controls that ordinary staff cannot access. The film should demonstrate the experience employees will actually have, with a clear route if access is missing.
Explain how to recognise the right result
A search can return several similar documents. Show the status, owner or other approved marker that helps the viewer choose. Do not imply that the first result is always correct or that a document is authoritative merely because it has the organisation’s logo.
Keep interface detail proportional to its stability. A long recording of every menu may become obsolete after a modest redesign. A task-led sequence with a maintained written path can be easier to update while preserving the principle of checking the controlled source.
The film should also explain what to do when the resource is missing or contradictory. Employees need a way to report a stale item without creating their own replacement and circulating another uncontrolled copy. Identify the content owner’s route rather than sending every issue to the producer or website administrator.
For acceptance, ask a colleague unfamiliar with the hub to find the chosen resource and explain why they trust that version. If they can follow the clicks but cannot recognise the current item, the demonstration has not finished its job. The commissioning outcome is a usable information-finding habit, supported by a maintained system, rather than a promotional tour of a new platform.
Commissioning checks
| Input | Why it changes production |
|---|---|
| Priority user tasks | Show one successful path |
| Current navigation and search behaviour | Explain where authoritative content is marked |
| Content ownership map | Keep changing menu detail replaceable |
An illustrative application
Suppose staff need the current proposal template. The film demonstrates finding the controlled template and checking its status, then points to help if access fails. It does not spend time displaying every department folder. This example is hypothetical, not a Live Images project.
Test the path in the actual viewer account rather than an administrator account. A recorded interface should carry a revision context; do not imply that every menu or permission will remain unchanged.
Discuss the production brief
Use the completed brief when you enquire with Live Images. Check the current service offering and agree who supplies the relevant subject expertise before committing to production.
Source and scope
Australian Government Style Manual video and audio is relevant background, checked 30 October 2026. This is original commissioning guidance, not legal, employment, safety or regulated professional advice. Prepared with AI assistance for Live Images.